All purchases on personalized or custom sized items are final. There are no returns or exchanges on these items.
All lost or stolen parcels will need to have a claim filed on usps.com. USPS does not guarantee a full refund on lost or stolen parcels.
USPS will not refund shipping costs even if they refund the cost of your damaged or lost products in your parcel.
Claims with lost or stolen parcels can take up to 90 days with USPS.
All "delivered" packages are the responsibility of the buyer. If lost or stolen, file a claim with USPS.
All First Class Ground Shipping does NOT include insurance. You cannot file a claim if lost or stolen.
All Priority Shipping includes insurance for up to $100.
Discount codes must be placed at time of checkout. Discount codes cannot be combined with other discount codes.